Welcome, John Lewis & Partners customers

Browse to find the right bike for you!

Contact Us For Help With Your Bike

Our Member Support Team are available:

Monday to Friday, 9.00am-5.30pm


The quickest way: Live Chat

For an instant response during working hours, just hit the chat icon on the bottom right of your screen.


Send us a message on Whats App and we'll reply as soon as possible. Please be aware that Whats App messages will only be responded to during working hours.


You can also drop us an email at info@bikeclub.com. We will reply within 1 working day.

Stay in touch!

You can follow us on Facebook, Twitter, and Instagram. If you'd like us on another of your favourite social media platforms, let us know and we'll keep it in mind.

We can also be seen in and around the southeast of England on our bikes most weekends. If you spot us, do say hi! (If you can catch us, that is...)

Our postal address is:

1 Long Lane

However, this is not our returns address: please don’t send your subscription bikes here! Drop us an email if you’d like to return your bike.