Welcome, John Lewis & Partners customers

Browse to find the right bike for you!

Frequently Asked Questions

  • You can return a bike at anytime. Visit Returns FAQ to find out how.

  • We can assure you there are no hidden costs. Read our Costs Information page to find all of the costs you may incur.

  • At just £1 extra per month, Bike Club Plus covers you for any repairs, accidental damage and gives you excess cover in the event of total loss. Read our Bike Club Plus page to find out more.

  • Learn what steps to take if your bike gets stolen from the experts.

  • Learn what steps to take if your bike gets broken.

  • Our Credit Checks are simple, learn more from our Credit Checks FAQ

  • No, you don’t need to keep the bike box however we do ask that you recycle it. It makes a great den.

  • Our delivery FAQ has all the information you need.

  • Visit our ordered the wrong size page for more information.


  • Exchanging is easy, visit our Exchange FAQ to find out more.

Setup Guides


  • We only stock premium brand lightweight bikes. Don't believe us? See what others have to say.

  • Our what's the difference between new and reBike guide gives you the low-down on the different bikes we offer here at Bike Club.

  • Ensuring that you select the right size bike for your child is a main priority for us. Visit our Bike Size Help Page for the low down.

  • We stock a variety of bike types to suit children of all levels.


Reward Scheme