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What if I order the wrong size bike?

This might be the first time you have ordered a bike online, so you might be worried about getting the right size for your child.  To give you peace of mind, if you measure your child correctly and we recommend you the wrong bike, you can receive a free exchange to the right size. Simply get in touch with us within 14 days of the delivery and as long as it's returned clean and in a good condition you can select another bike.

Note that if you have ordered the wrong colour, type of bike or ordered without measuring your child, you will not qualify for this service.

To make sure you get the right size first time, please use our interactive bike finder.